Here's What Some of
Our Customers Are Saying About Our Great Customer Service!Fantastic service, great people, well worth the trip from town Working downtown, we previously dealt with consistently incompetent service managers and mechanics at Pflueger Honda. Finally, we decided to take the drive to try out Windward Honda for a transmission repair and were amazed at their knowledge and professionalism. Dalton and the team took the time to test drive our vehicle a number of times and mount sensors to accurately analyze a transmission issue that we had Pfleuger Honda try to examine three times with no success. They even worked closely with the Honda Extended Warranty agents to ensure the entire transmission replacement was covered under warranty! During my repair, they arranged for my loaner vehicle and even had it delivered to the dealership for my convenience. At the end of it, they also sent us out with a complimentary full service car wash from their auto spa partner, who also did a fantastic job. I will be driving to Kaneohe for all my auto service needs from now on. Honda Windward service is worth the extra effort for the friendly, knowledgeable team and great work. G.L. I Love Honda Windward! I chose Windward Honda even though I live in Ewa because I had read so many good reviews. Howard Villa was a spectacular salesman. He answered all of my many questions and was very helpful. I told him I needed to get in and out in two and a half hours and he made it his goal to be thorough but quick. My new CR-V is wonderful. I'll buy all my cars from Windward Honda now! Melissa H. EXCELLENT PURCHASE EXPERIENCEI PURCHASED A HONDA ELEMENT LAST MONTH. I WORKED WITH BOB LAUDICK. I FOUND
HIM TO BE VERY KNOWLEDGEABLE AND HELPFUL. THE CAR I PURCHASED SUITS MY NEEDS AND
POCKETBOOK. May 06, 2010 by
DOREEN K. in
Kailua, HI
Gary Brandt - Best Salesperson Ever!I had the absolute best car-buying experience ever! If you want to buy a car
on O'ahu, I strongly recommend you work with Gary Brandt, the salesperson who
helped me at Honda Windward. He is experienced, professional, NO pressure,
friendly, and clearly has his customers' best interests at heart. He made sure
that I had the absolute right car for me, and I couldn't be happier with my
Civic Hybrid. Call and let him know you're coming! by
Colleen M. in
Kaneohe, HI
Thank you Honda Windwardrecently I purchased Honda accord crosstour from Honda Windward with Bob
Laudick. I had very good time with him , by
Joji T. in
Honolulu, HI
5 stars - Honda WindwardI just purchased a new Odyssey from Honda Windward. The sales staff was
awesome. No pressure, no hassles, just very helpful and knowledgeable with their
products. Renee Valenzuela helped us out from start to finish, and even stayed
late (after 9pm) to accommodate our schedule. I haven't had to do any servicing
through Honda Windward yet, since my car only has about 100 miles on it. But
from what I read before going to this dealership to buy the minivan, the service
is the best on Oahu. Go check them out, you'll be glad you did. by
Sean in Kailua, HI
BEYOND SATISFIED!My experience with Honda Windward far exceeded my expectations thanks to Bob
Laudick. His superb knowledge of his inventory, outstanding professionalism, and
his dedication to MY desires left me feeling both comfortable and confident. He
was attentive to my needs and really listened to what I wanted. I will defnitely
be back. by
Maria W. in
Honolulu, HI Big Mahalo!Thanks James! I absolutely love my knew Civic! The whole deal was awesome.
Everyone was very helpful and friendly. Thanks for making the whole experience a
positive one. by
bonnie in Honolulu, HI Honda Windward 5 Glenn Yakuma is the
BEST! I am a very happy customer! This is my first big purchase.
Glenn provided outstanding customer service. I highly recommend Glenn. He was
very patient, was not aggressive and truly extended the Aloha spirit. I am so
happy that he helped me pick the right car. I can't stop smiling! Leilani L. Thank you Andy Resendes & Honda Windward This is our first purchase from Honda Windward, and we are
very impressed/pleased with the entire buying experience. Our salesman, Andy
Resendes, knew the vehicle's features inside & out and he thoroughly
answered all of our questions. His customer service was outstanding and always
made sure that we were taken care of. This was easily the smoothest sales
process for a vehicle that I've gone through. If you're looking for a new Honda
see Andy Resendes....he'll take good care of you! Stas R, Thanks My wife and I just recently purchased a Honda CRV-EX and we
are very pleased with the service and the customer service that we were shown
throughout the entire time. Gary Brandt, was our sales associate and he was very
thorough and very professional throughout the time that we were at the showroom,
during the test drive, and showing us the service department. Neil N. Thanks Honda Windward My buying experience with Windward Honda was nothing short of excellent! Gary Brandt my sales rep was very knowledgeable about every car in the Honda line up and was able to provide answers to all of my questions. Financing was a snap and the deal on the car was even better. No high pressure sales here just straight forward great help and selection. As a matter of fact I was so happy not only on the deal I received on my new 2009 Odyssey that I returned to buy a 2010 Accord within nine months! Thanks Windward Honda and Gary. Ed R. The place to buy via the internet. Honda Windward's Internet Department works the way this department is supposed to work, but rarely does. Bob Laudick made our shopping experience a pleasure, plus he has good products to sell. You should try the Windward Side! Irish R.
Great People and Great Cars I am a bike commuter who lives in town. I went a long way out of my way to deal with Windward based on reviews from friends and the internet. I am glad I did. The staff is friendly and helpful and really makes an effort to create a lasting relationship - not just make the sale and get you out the door. I highly recommend my sales person, Bob Laudick. He is friendly, thorough, and very knowledgeable. I was never pressured and never hurried. A pleasant and positive car buying experience - what a concept! A Worthwhile Experience! For anyone that is looking into purchasing a Honda, I highly recommend a visit to Honda Windward. Gary Brandt made my experience a pleasant one. He is courteous, efficient and knowledgeable. Gary listened to my wants and needs, which led to my decision to purchase an Odyssey for my family. To my relief, he never came across as pushy, just friendly, attentive and professional. I will definitely be back again for my next car purchase, and continue to refer my friends and family to Honda Windward. Thank you, Gary! Buying a Honda again! I am a Honda owner for over 30 years, in those years my experience with Windward Honda Sales and Service department has been very positive. This positive experience was validated yesterday when I purchased a the Honda CR-V. Mr. Mike Stoebner, manager, took time to speak to us when we arrived, Bob Laudick, Internet Manager and Sales, provided us with personal service, answering our questions and making our time at Windward Honda very pleasant.
Helpful with no pressure Howard Villa gave us excellent sales help with no pressure at all, even when
we chose a car the was much less "fancy" than we had originally considered. We
are repeat customers at Honda Windward; we trust the staff--both in sales and in
service. This was our first experience with Howard, and he treated us
well--exactly as we expected to be treated. Thank you, Howard! by Rick and Lana Honda Windward is the best dealer ever Honda Windward is the best dealer ever. I went to different dealers and told them my budget and what car I was looking for. Because my budget was a little low, most of the dealers rolled their eyes and didn`t treat me respectfully. Honda Windward associates were so friendly and respectful to any one who are looking for any types of cars. They will help you until you will find the one that match your budget. I highly recommend this dealership. Jasmine B. An Exceptional Experience I purchased a Honda Fit from James Kanealii Igawa last week. The experience was exceptional. Mr. Igawa focused on relationship building in a no pressure environment while providing me options to meet my specific needs. He spent a great deal of time with me and even came in on one of his weekend days off. Although my original focus was on a late model pre owned Honda Civic or Accord, he presented me with other options also addressing my needs while allowing me to reach my own conclusions in a pressure free, friendly environment. I decided on a Honda Fit because it met my needs, offered more useful features, was within my budget, and had superior gas mileage. My journey towards a decision was without any prompting or pressure. I simply reviewed the options and asked the right questions. I think the relationship building first, followed by a no pressure review of options and a feeling that all his time was for me created a exceptional experience. The experience also helped wed me to follow-up service support from Windward Honda. I would highly recommend Mr. Igawa to future customers who want to buy a car a meet James. Thank you. George S. Today, 01MAR10, This morning, after our car barely started, I called Honda Windward at 6:35am with hopes that someone would answer because I know you don't open until 7:00am. Your Service Advisor, KRISTA SLIFE, answered and expressed genuine concern for my situation. She checked our CRV's records with your service department, then asked how soon could I bring in our car. I was so relieved. I told her that I could bring it in after dropping my wife off at work. She is a school teacher on the Kaneohe Marine Base. I arrived at Honda Windward a little past 8:00am. I was politely greeted there by a gentlemen, who directed me to KRISTA. Her immediate attention, concern, knowledge of my car's history, and courtesy turned a tough morning into one of instant comfort. By phone, KRISTA kept me updated as to what was going on. A few hours later, I had my CRV back, running perfect, with all repairs covered by warrenty. I have always been treated well at Honda Windward. The reason I am taking the time to write these comments, is to express my great appreciation for the faith I have in your staff. The safety of my family is most important to me. I am grateful that Honda Windward has "ohana" like KRISTA, creating a sense of trust through their professionalism, empathy and honesty. Her last words to me were, "have a safe day". By the way she said it, I knew she meant it. Mahalo Honda Windward for having people like her on staff, By Leonard It was just a great car buying experience. Everyone there wanted the best for me. Howard Villa...I will be back soon.
My Review of Windward Honda: After a bad experience at another Honda dealer on Oahu I decided to try Honda
Windward. They seemed much more straight forward and caring about helping me
than the other dealer in town. It was much more of a neighborhood business feel.
I do ask more questions now regarding service for my Accord but I feel I can
trust them to take care of me. by Ann C.
in Honolulu, HI Honda Windward
Review
Jason O. 5 Honda Windward Bob Laudick @ Honda Windward is a great sales associate to work with. I recently purchased a 2009 Honda Accord and the transaction was very simple and pain free. I would recommend Honda Windward as the "better" of the many Honda dealers in Hawaii. Thanks again!
1st time HONDA
experience
Jeanette L. 5 Honda Windward Honda Windward (Bob Laudick) Gave us great customer service
as our salesman. He made us feel that he cared about what we were looking for. I
bought a Honda PILOT 2010 and I love it. Went in to take care of rust proofing
and the service department was also to happy to please me. Thanks again Bob for
making my experience such a good one. I bought my new Element at Honda Windward from Bob Laudick... by Earl B. in Aiea, HI
Honda Windward (Bob Laudick) Gave us great customer service as our salesman.
He made us feel that he cared about what we were looking for. I bought a Honda
PILOT 2010 and I love it. Went in to take care of rust proofing and the service
department was also to happy to please me. Thanks again Bob for making my
experience such a good one. by Jeanette L. in
Kailua, HI My husband and I purchased a 2006 Dodge Durango yesterday and would like to share our experience with you. We decided on Christmas night that we wanted to find a new vehicle. There were several listings online that we were interested - at four different dealerships all over the island. We set out at 9:00 to the first - the one closest to our house. Sadly, the Armada we were interested in sold on Christmas Eve and had not been removed from the internet ad. Onward to the next. This dealership, known for its "great sales", was not very helpful. We had a great car to trade in, but this particular dealership only wanted to give us half of what Kelly Blue Book said was a fair trade in price. We refused their deal and wasted 2 hours of our time. We then decided to check on the Durango. Although Honda Windward was the third dealership we visited, we know now it should have been the first any only. When we were checking online advertisements we came across an 06 Dodge Durango Limited with low miles. This was exactly what we were looking for. The Honda Windward website was easy to use and hand this handy button called "Make an Offer", so we did. We received an email response from Bob Laudick only a couple of hours after we sent in our offer. We spoke a little after lunch and we were on our way to see the Durange. Once there, we were greeted coming in the lot, given direction on where to park, and sent inside to speak with the internet manager, Bob. We took the Durango for a test drive through a residential area, down Kam Highway and onto the freeway, so we could better judge the handling and performance of the vehicle. Bob made sure we both drove the vehicle. After driving it, we knew it was the one we wanted to purchase. That decision made we had to return and crunch the numbers. Unlike the "great sales" dealership, Honda Windward was willing to give us fair value for our trade. They also gave us a great deal on the Durango. Once the numbers were settled, we went to see Louie Hecht in finance. Although we had already secured finance the night before, Louie was very informative and helped us choose the warranty we needed. Before we left the dealership I told Bob that I would definitely be telling everyone I know that Honda Windward was the best dealership on the island. Thanks Bob Laudick and Honda Windward for making this the best and most hassle-free truck purchase we have ever made.
This letter is a little overdue, but I purchased a
CRV in October and the experience was comfortable and pleasant.
Howard Villa and the sales crew were knowledgeable, professional and
hospitable. Specifically I want to thank Kevin Juan (in service) for
going out of his way to fit me in last minute to install the back trunk
cover. I came in to pick up my tags on November 7. My wife was 9
months pregnant with twins and I couldn't come back for a later
appointment. Kevin took my CRV and had the back cover installed in 30
minutes. Two days later, I became the father of two beautiful
daughters. Thanks guys. I also feel very safe driving my girls around
in the CRV. Mahalo Nui Loa Jeff and Maya Windward's Bob Laudick is Honda's best agentWe wanted a CRV. Bob Laudick, of Honda Windward, was my preferred agent of all three dealerships on the Oahu. His respectful and no-pressure style impressed me from the beginning. Unfortunately, Windward's CRV inventory had become depleted, so I had to look elsewhere. Unfortunately, the agents I found elsewhere were not of the same calibre as Bob Laudick. Before I signed the contract I called Bob and asked for his honest assessment of the deal I had settled upon. He told me he could not have bettered the deal at Honda Windward. It was our due diligence and Bob's honesty that assured me I had settled upon a good price. Though we bought our new CRV from another dealership, we have since removed their plate frames and replaced them with Honda Windward frames. Bob Laudick and Honda Windward earned the free advertising. Bob Laudick + Windward Honda = FABULOUS!Aloha people, Bob @ Honda Windward Rocks!I've worked with Bob at Honda Windward, and I must say he is fantastic! He is the only person I'll work with. If anyone is in the market for a new car, go directly to Bob! Posted on WOMFHawaii by hawaii5-0 Honda Windward has always been great to me, any salesperson there is well
qualified, works well and interacts superbly with others as well as not
pushy..... Posted 08/22 minutes ago by LadyNinja
Your service department is terrific! I bought my Honda Insight from Honda Windward seven years ago and brought it in for regular servicing. Last year I moved to Honolulu from the Windward area and took my car to a downtown dealer for servicing. That was a mistake. There's no service like Honda Windward service! It's worth the drive over the Pali to leave my car in the good hands of people like James Nakanishi. Thank you for your courteous and excellent service and for keeping my sporty little hybrid in top condition. Jackie | |
| | We made a "Believer" out of Marian of Aiea. |
|
|
|
| Come in to meet our friendly staff and see why so many people love Honda Windward. We made a believer out of them... Can we make one out of you too???
*Base on over all TSI report for the years of 2004, 2005, 2006, 2007, 2008 and 2009 provided by American Honda Corp. | |
Honda Windward is the Place to do Business
I bought my first car from Honda Windward 15 years ago and
recently returned to buy another vehicle. Although I did not purchase a vehicle,
Honda Windward and its staff have upheld their suburb customer service and
standard of excellence. Bob Laudick was professional, honest and sincere.
Qualitys that are rare these days in car sales men. I recommend Bob and Honda
Windward to my friends, family and anyone looking for a first-class dealership.
Thank you Bob Laudick and Honda Windward, from your life long customer,
Nick L