"Honda Windward Service Department-Believe Me"
James Nakanishi service manager gave me a whole new way of thinking about a service/mechanic shop. In all of my 65 years I have never though going to a car dealership service as a fun date. All past experience has taught me to dread going to mechanics and feeling my way through the grease pit to find a solution. I must say I was initially suspect to the warmth and clarity I was getting. I had an appointment to have accessories put on my new Fit. I was late more than two hrs. After all what mechanic shop kept account of customer in/out time. Well James runs a shop like a railroad conductors watch. He had a man waiting to start on my car. I then felt guilty about my mismanagement of time. James had been paying a man for my time. My head is still numb from what happened next. James reassured me that it was OK and not to worry that they would try to get most of the accessories installed today. He nor I estimated that a reverse sensor system, a big job would be done that day. James kept a man overtime to complete the job. That's right the whole job was done that day. The kicker, James thanked me for being a Honda Windward customer. As I drove away trying to digest what happened as reality and not a trip down the "yellow brick road" satisfaction set in. Believe. Robert Fit to go.
Robert,Pearl City
"Second Purchase From Bob Laudick"
This is our second time going to Honda Windward for a vehicle. We went through the same sales person who helped us last year when we purchased our very first new vehicle.
We had such great service that time, we decided to go through them again. This time we ended up leasing our vehicle. We originally were going to get a used vehicle, but Bob suggested leasing. At first we were hesitant because we never leased, but Bob explained to us and answered all our questions. So, we decided to lease, and it was a great decision in our opinion.
Bob Laudick is such a great person. He takes the time to answer your questions and he is very thorough when it comes to explaining the vehicle. The process from finding a car to driving off the lot took almost 3 hours, but it didn't even seem that long because Bob entertains you by telling you jokes and just talking to you about general things, all awhile, making sure you understand everything about the car and the process.
So if you are ever in need of a car, go to Honda Windward and request to see Bob Laudick. He will try to help you as much as possible with getting you the best deal and making sure you leave there satisfied and happy. Even after you drive your car off the lot, he will keep in contact with you, making sure that you know he is there for you if you ever need him to answer questions about the vehicle.Crystal G.,Honolulu
"Third time was a charm"
Honda Windward is the third dealership we went to and we expected it to be another tiring process. Fortunately, we got a great guy in helping us reached the best and right decision. James Igawa did not only took care of us and helped us get a great deal that day but he made sure that we're happy and comfortable with the choices we made. He is knowledgeable, straightforward and friendly. He even entertained our two girls while the buying process takes its course. Now, that's going the extra mile! We're very satisfied with the car we got, thanks to James excellent assistance and the great customer service from Honda Windward.
Mike,Honolulu
"Our 4th Honda"
We just purchased our 4th Honda so are pretty brand loyal but over the years have gone to both Honda Windward and Pflueger on a sales and service level. By far, the better sales experience has been with Honda Windward.
In particular, Bob Laudick was head and shoulders above any other sales representative we've ever worked with in Hawaii. I was ready to purchase a new car over Mother's Day weekend at Pflueger and was so turned off by the sales person we just walked out. During the test drive on a CRV he didn't offer any information on the car, didn't engage me as a loyal Honda owner, and seemed indifferent or bored. Then he didn't even know about the financing special featured in the newspaper ads their company was running. This was not someone I would want to do business with, in fact I can't even recall his name and he didn't bother to give us a business card. I decided to just wait and look elsewhere.
By comparison, Bob Laudick was very engaging and thoroughly explained every option and feature of the car before we took it out on the road. He knew the product well, and focused on what needs we had not only with the car model but follow up service. After the deal was made, he once again walked me through all the car features before letting me drive off the lot and provided the business cards of the Service team managers just in case I had any problems or questions.
I was so pleased with his professionalism, I even recommended him to one of my clients who has since been in and purchased a previously owned Accord. He also had a very positive experience. Bob has also impressed me with his follow up emails and recommendations on things we discussed when meeting.
On a service level since I work downtown had taken my last Honda CRV to Pflueger and while the service staff are extremely nice there have been problems. A major tune-up was needed along with new tires. I went over the costs and confirmed the tire make and necessary balancing, alignment work, etc., with my rep. Because they couldn't finish it all, I ended up leaving the car overnight. The next day in the afternoon I hadn't heard from anyone so called and they said the car was finished. The bill didn't seem as high as what was originally quoted, only to discover when I got home that they hadn't done the tire change at all. It sat there all day and no one touched it. It was Friday, so I ended up going to Firestone that weekend for the new tires, etc. That experience left me with real reservations about the work they do, and their attention to detail.
This is the first testimonial I've ever written, especially about a "car salesman" or dealership but I would highly recommend Bob Laudick and Honda Windward.Found on Yelp.com
Isabel,Kailua
"Bob is the MAN!!"
Bob Laudick was a real joy to work with. My b/f and I went to the Honda dealer in town and didn't have a very warm experience. After reading a bunch of yelp reviews we called him directly and he came in special just to deal with us on our time! I hate the whole salesman routine but with him it was very comfortable, fun, and easy. A couple hours later I ended up rolling away with my current (realistic) dream car!
My one complaint is that there is a squeak when turning the steering wheel. I hate that a new 2011 CR-V would have something up with it right off the bat. Although I hear it's pretty minor...but still!
On the bright side we called Bob and he got right on it! Bob is the MAN!!Keira N,Honolulu
"I Was Very Surprised..."
I was very surprised to find the dealer to be very amiable. Bob never pressured me into buying a car beyond my needs but pointed out a variety of choices with affordable prices. Bob was very knowledgeable about all the vehicles he offered and was able to answer all of my questions. He offered tea while we went over paperwork and went over some important points a few times so I wouldn't forget. He gave me some great references to look to for future reference.
Chelsea,Honolulu
"Gary and Aaron made truly a believer out of me"
Gary and Aaron made truly a believer out of me. We just purchased a new car Honda Accord in Windward dealership and I must say I do not write reviews but at this time I must. They are just awesome, friendly and professional. Going through so many dealers, we are happy we found them. They made a dream come true, because they are people who love their job and make the experience of buying a new car truly pleasant.Thanks to their excellent work we were leaving the shop the same day with a car we love. I would recommend them to everybody and we are going to buy the second car for sure with them. Sometimes it takes passion and humanity to achieve something and that is what they have. Thank you guys and wish you a lot of sales.
The Ingrahams,Honolulu
"I Felt Like Part of the Family"
On Sept 2nd, 2011 I went into Honda Windward, and was helped by Bob Laudick. Bob was very helpful in getting me into a car, that same day I drove off with it. The service that I received made me feel like a part of the Honda Windward Family. I will recommend both Honda Windward and Bob Laudick to my Family & Friends. Thanks again Bob for all your help. I am enjoying my car. Mahalo, Julius & Valerie
Valerie and Julius,Kahuku
"We Had Our BEST Experience With Honda Windward"
We recently purchased 2 new Honda cars from them. We have always been a loyal Honda customer and we got cars before from both Honda Pflueger and Tony and by far , we had our BEST experience with Honda Windward. Mr. Bob Laudick helped us out and not only is he very professional but he's very flexible with our needs, before we came, we had a number in mind to trade in for our cars and not only did he gave us a good value for the trade off, he also gave us a low rate towards our financing. We actually went to Honda Pflueger the day before but we were so turned off with the sales representative , not only does he doesn't have any knowledge about the car (Hybrid Insight) , when we asked him about the trade invalue and financing, he wasn't sure of anything. We are never going back there again.
If you want a painless car buying experince, I would highly recommend Honda Windward for all Honda users and customers, look for Mr. Bob Laudick, he's great!...
From Yelp.comVictor A,Kapolei
"Loving My Element"
Mahalo to James Igawa for making the buying car experience stressless! LOVING MY ELEMENT! Whoever is in doubt.....throw it away and go to Honda Windward!
James makes it stressless
"Tom Makes Car Buying Fun"
Currently serving in the US military, I had just come back from my second deployment and heard from my wife about how bad has prices had gone up all over the country. As much as I love my American muscle cars they were not practical right now so I had to suck it up and get a hybrid, I had done some research and decided that the CRZ was a cool(er) hybrid and the price seemed to be right. Once I got back me and a friend when to Pflueger Honda in Honolulu, this establishment should be avoided at all costs. Parking as awful and all the attendants couldn't tell two potential customers where to find a spot, after getting inside we were giving a sales rep who didn't smile much less show any enthusiasm to sell a car. When said we wanted to see what hybrids they had in stock he stated that they were all out (he said this as my friend and me were standing behind one) No effort was made to show the vehicle off, he knew nothing about the car, he didn't know how many he had in stock, he took us up to the second floor to show us the other car and when we got there he realized that the car was actually downstairs, he never asked if we wanted to test drive it but the kicker was when we asked to drive it, it took him twenty minutes to find the keys well my friend and I were left standing in the rain. Wonderful experience! The flipside to this story is Tom from Windward Honda in Kaneohe. After the Pflueger fiasco (Plfueger is closer to me, that's why I tried them first) I was more than willing to go to the other side of the island if it meant I didn't have to deal with them again! I have Windward a call and was put through to Tom, he was more than happy to deal with me, after I told him what I wanted and what I was looking for he said he would call back in ten minutes, which he did, he was able to tell me what they had in stock with what available options. So right off the bat, real customer service! The next day we and the wife went down there to see Tom, the attendants noticed we were having trouble finding parking and actually stepped into help. When we asked for Tom we were greeted by him in a few seconds. Right away he showed us exactly what we wanted to see, we took a friend along with us who also was looking to buy a more fuel efficient car and he tended to both of us equally without ever ignoring the other. Any car we wanted to test drive? Not a problem, any questions we had he was able to answer them and if he didn't know he was more than happy to look it up for us. Dealing with me I'm sure he didn't have to many issues, my wife on the other hand was another story, but he showed the utmost patience with her and the whole day was service with a smile as well as the occasional joke. At no point did we feel alienated or pressured; everything was a smooth and comfortable ride. Even my wife, who isn't impressed easily, was very happy with Tom and the service he provided. As someone who has had bad experiences with dealers in the past, Tom at Windward Honda is someone I would not only deal with again but would recommend to all my friends. If you go down and see him he wont disappoint.
John,Honolulu
"Went Above And Beyond Our Expectations"
We recently purchased 2 new vehicles from them. We've been to the other Honda dealers in the island, by far , we had the BEST experience with Honda Windward. Mr. Bob Laudick went above and beyond our expectations, he's very flexible with our needs and customer service is great. We'll definitely go back there for our future car needs.
From Yahoo LocalLiana,Kapolei
"Fair Values at Honda Windward"
My husband and I went to Bob Laudick to purchase a used car. We previously went to numerous other dealerships around the island and I was unimpressed with many of the salespeople. When I would ask questions about the cars they would give me vague answers. There was one dealership (cough Pflueger cough) that offered us $2k for our 2001 X5 for trade in. It was a total scam. When we went to see Bob, he was very friendly, knew a lot about the cars, gave us a fair value for our trade in, and a great deal on a 2008 crv. He was very straightforward and just wonderful to work with. We will definitely return to him for future purchases. The dealership also is very nice and great service.Jill,Honolulu
"It Went Quickly"
For the second time I have had the pleasure of working with Bob Laudick in purchasing a new car. My girlfriend was looking at a new CRV at another Honda dealer on the island, but having worked with Bob before I convinced her we should go talk to him @Honda Windward. One of my biggest frustrations with the car buying process is how LONG it can take. I have a very busy and demanding career (as does my girlfriend). We are lucky to have one day a week off, so the last thing we would ever want to do is spend all day haggling at a car dealer. With Bob it was a fast and enjoyable experience! We talked on the phone about what we were looking for, he called back within an hour and said they didn't have the exact car we wanted on the lot but one was coming in within a week or so. We made an appointment to go in the next day to test drive a car and do the initial paperwork. We went over the numbers, did the paperwork, and were out of there in no time. We got a very fair price right off the bat. We did not have to spend much time at all... Go and work with Bob Laudick!
Jeremy H.,Kailua
"Glenn Yakuma is Back"
Glenn Yakuma is back at Honda Windward. Except for an introduction by a mutual friend, I had not known Glenn at all. He was out for over four months resolving physical problems, but I am happy that I waited for his return. I have bought many new cars from others, but this is my first Honda. Glenn Yakuma's no pressure, fair dealings made me feel comfortable like I was buying from a long time friend. As with friends, I took him out to lunch after I bought the car. That's attesting to his casual, honest style because how many car sales people get taken to lunch by a customer? Dennis Ihara
Dennis I,Mililani
"Best on Oahu to Buy a Honda"
Great place to purchase a Honda. I came to Windward Honda after experiencing a not positive experience at Pfluegar Honda and Tony Honda. As a single woman purchasing a car, I found Windward to have similar prices but easier to work with.
Really nice to people to work with at Windward!
I love my Insight!Susan H,Mililani
"Great Service From Gary Brandt"
Gary Brandt is the best. I purchased two new Honda Odyssey vans from him in the last ten years. I will only buy Honda's vehicles from Gary. He is honest and has integrity and looks after my best interest. Gary is a superb salesperson.
Anonymous ,Honolulu
"GREAT SALES REP GREAT PRODUCT"
LOVE my car! Bob Laudick did a great job with follow-up to my online inquiry -- continued to follow up even when he didnt hear from me for a while because I had the flu. He was very thorough in answering my questions and giving me things to think about as I was also originally considering another car and dealer. It was HIS taking the time to converse with me and help me think of options that made the difference on a) buying a Honda as compared to another make, and b) purchasing it from Honda Windward, as compared to another dealer.
I could not be more pleased with my choice of a car its even more than I had imagined it could be. Love driving it, love the spaciousness and unique seat configurations, love the mileage, and my son went nuts over being able to hook his iPod up to the speaker system. Oh, yeah, and its my favorite color, too! (such a girly thing to say) Just very pleased and have already recommended the FIT to many friends!D K,Honolulu
"James Igawa Was Awesome"
Our first experience with Honda Windward was simply the best. We found one of their used cars listed on Craigslist, so we went to hondawindward.com to get more info. Their option of appraising our trade in was easy to use & we were also able to tell them which car we were interested in. We got a call back from their internet manager to set up an appointment to look at the car.
When we arrived @ the dealership we were kinda nervous since it was our 1st experience there. We've purchased from a lot of other dealerships before....the one's who sit outside like vulture's & follow you around & the one's that ignore you & let you come to them. This experience was a happy medium to all other dealerships. We were greeted by James Kanealii Igawa. We told him that we had an appointment to see the internet manager. While waiting for the internet manager, we started talking story & felt very comfortable with him. We were very happy when the internet manager let him work our deal.
Lienani,Ewa Beach
"Second Purchase With Bob Laudick"
For the second time I have had the pleasure of working with Bob Laudick in purchasing a new car. My girlfriend was looking at a new CRV at another Honda dealer on the island, but having worked with Bob before I convinced her we should go talk to him @Honda Windward. One of my biggest frustrations with the car buying process is how LONG it can take. I have a very busy and demanding career (as does my girlfriend). We are lucky to have one day a week off, so the last thing we would ever want to do is spend all day haggling at a car dealer. With Bob it was a fast and enjoyable experience! We talked on the phone about what we were looking for, he called back within an hour and said they didn't have the exact car we wanted on the lot but one was coming in within a week or so. We made an appointment to go in the next day to test drive a car and do the initial paperwork. We went over the numbers, did the paperwork, and were out of there in no time. We got a very fair price right off the bat. We did not have to spend ... had the pleasure of working with Bob Laudick in purchasing a new car. My girlfriend was looking at a new CRV at another Honda dealer on the island, but having worked with Bob before I convinced her we should go talk to him @Honda Windward. One of my biggest frustrations with the car buying process is how LONG it can take. I have a very busy and demanding career (as does my girlfriend). We are lucky to have one day a week off, so the last thing we would ever want to do is spend all day haggling at a car dealer. With Bob it was a fast and enjoyable experience! We talked on the phone about what we were looking for, he called back within an hour and said they didn't have the exact car we wanted on the lot but one was coming in within a week or so. We made an appointment to go in the next day to test drive a car and do the initial paperwork. We went over the numbers, did the paperwork, and were out of there in no time. We got a very fair price right off the bat. We did not have to spend hours going back and fourth on numbers. I really appreciated that as well. When the car came in, it was ready for pick up at the time promised and we were in and out within 30 minutes to so. If more people in the car business handled things like Bob, the car buying process would not have such a bad wrap. Very professional, straight forward and fair
Jeremy and Sharon,Kailua
"This is the first time I've left a car dealership not feeling uncomfortable"
I just bought my first Honda and was very impressed by Bob Laudick, the sales rep who helped me make the best decision for ME (not for him or Honda). He was patient and full of information. This is the first time I've left a car dealership not feeling uncomfortable. What a great experience! Thanks Bob! I would recommend you and will recommend you to my friends.
Susan S.,Kailua
"Honda Windward's Service Dept is the Best!"
Windward Honda's Service Department is the BEST!! We have been going to Honda Windward for all our service needs for the past two years. They are an honest and genuine service department that is always looking out for the customer. We recently needed to replace a power inverter in our Odyssey and were expecting a separate extended warranty company to cover the cost of our repair. Well as it turned out, that warranty company said they had no record of us as one of their customers, eventhough we paid $1860 for a 6 year/60,000 miles warranty with them when we purchased our Odyssey from a small island dealership (Not Honda Windward) two years prior. After two months of trying to clear up the problem with that extended warranty company, Honda Windward took it upon themselves to replace the Inverter in our Odyssey and covered 85% of the cost in doing so. We were stunned at their generosity! Thank you Honda Windward for your kindness! Our family greatly appreciates you!
Sharon,Ewa Beach
"Sincerity and Follow Up"
Just a short note of appreciation for the wonderful service that I received from Bob Laudick at Honda Windward: His special effort in meeting with me on his day off, his no pressure, "Is this everything you want in a car?" attitude, his sincerity in offering me what I consider to be a fair price and "the best deal possible", his detailed instructions in reviewing all the features of the vehicle prior to my driving off, and his follow-up emails and phone calls, even after the transaction had been completed, all shows his professionalism in providing 100% customer satisfaction. I am totally pleased with the process of this transaction, as I am with driving my new car. Best wishes in recruiting many more happy Honda drivers!
Mahalo,
Clarice R.
Clarice R.,Honolulu
"Perfect Purchase"
Just wanted to thank you and especially Bob Laudick for making our new car purchase a great experience. Bob Laudick made us feel like family. Even though we just met for the first time he made us feel comfortable and reassured that buying a car from Windward Honda would meet all my expectations and more. We spent half our morning in downtown the day before trying to get the right deal for our Honda since we live in town. But that was a mistake we felt uncomfortable and pressured. Windward Honda was the first place I bought my Accord almost 20 years ago so coming back was not a problem. Overall to sum everything up we are pleased and very happy we bought our Accord Crosstour from Windward Honda and Yes they made a believer out of us. Thanks again Bob Laudick and Windward Honda for the new car and perfect service.
Sincerely,
Shan & Namiko P
Shan & Namiko P,Honolulu
"Purchasing a vehicle has never been so easy"
Purchasing a vehicle has never been so easy. Gary Brandt provided us with excellent service and made my husband and I comfortable every step of the way. Gary was very accommodating and friendly to work with. I highly recommend Gary to anyone who is looking to purchase a Honda! The Finance Manager, Louie, was also a pleasure to work with. Louie definitely knew his stuff and provided us with a great deal on the warranties. Thank you so much to both of you!
The Baker Family,Kapolei
"Sincereity Clinched The Deal"
Amazing the amount of time Bruce Metzker was willing to spend with our family to tend to our myriad questions and test drive different vehicles. He was patient throughout the entire experience as we vacillated between cars. In the end, his sincerity in dealing with us clinched the deal. Would highly recommend him and the dealer.
Rachel,Mililani
"Ask for Bruce Metzker"
I recently purchased a New 2011 Honda Accord from Windward Honda and I have to say it was a very positive experience. More importantly, my salesperson Mr. Bruce Metzker has done a fabulous job to get me a fair price and the best financing option. I was very impressed by his honesty, professionalism and a wealth of experience and knowledge in the business. If you are in the market for a hassle free car buying experienced and get your questions answered right. Make sure you give a Windward Honda a try and ask for Mr. Bruce Metzker.
Jeff
"No Other Dealer Even Offered...Go See Bob Laudick!"
I recently graduated college and received a job offer to relocate to Hawaii - I contacted a few other Honda dealers regarding the car I was interested in, however, Bob Laudick and Honda Windward was the only dealer to offer to pick me up from the airport and lug my luggage to the car so I wouldn't have to take a cab or waste the money of a car rental. They even offered that if I wasn't happy with the car at windward honda after the test drive and picking me up, they would even set me with a person to work with at the dealership next door! I never expected the car buying experience and arrival in a new state to go as smoothly as it did. I just want to thank Bob for his ease of contact via email and txt and picking me up from the airport that made moving here and buying my first car that much easier. No other dealer even offered.
Eileen,Pearl City
"I'm A Beleiver Now"
Honda Windward and their outstanding team have made believers out of my husband and I. We recently traded in our beloved CR-V for a 2011 Honda Insight, and Kaipo Kamanaka (Sales Associate), Bob Belbas (Sales Manager), and Louie Hecht (Finance Manager) have all shown us uncommon support and dedication throughout every stage of our car-buying process. They've each strived to meet our needs, and we have walked away completely satisfied. I highly recommend Honda Windward and their outstanding team to any prospective buyer interested in a friendly and hassle-free car-buying experience. They are honorable and worthy of their consecutive Honda President's Awards!
A Beleiver,Honolulu
"First Car Purchase In Hawaii"
First car purchase in Hawaii so I was concerned about prices and, after initial checking of dealer reviews, I was worried about most I checked out. While online, I was at a site that let me request a quote. I soon was contacted by Honda Windward's internet department. My research on dealers already showed them to be the best rated for brands I was looking at so I made an appointment with Bob Laudick. NO PRESSURE, but all the information you could want. I had a number of other cars and dealers I wanted to check out so I got a price on a couple of cars I was interested in (Fit basic and Fit Sport). I liked that, even after I told them I would be checking other places, they didn't try to pressure me into buying before I completed my own research. Then came the fun of checking other cars and dealers. None seemed to have the high level of reviews as Honda Windward. Some were friendly in discussions and didn't pressure either. Some of those I ruled out because I just liked the Fit better. Some had a problem with lots ... I was concerned about prices and, after initial checking of dealer reviews, I was worried about most I checked out. While online, I was at a site that let me request a quote. I soon was contacted by Honda Windward's internet department. My research on dealers already showed them to be the best rated for brands I was looking at so I made an appointment with Bob Laudick. NO PRESSURE, but all the information you could want. I had a number of other cars and dealers I wanted to check out so I got a price on a couple of cars I was interested in (Fit basic and Fit Sport). I liked that, even after I told them I would be checking other places, they didn't try to pressure me into buying before I completed my own research. Then came the fun of checking other cars and dealers. None seemed to have the high level of reviews as Honda Windward. Some were friendly in discussions and didn't pressure either. Some of those I ruled out because I just liked the Fit better. Some had a problem with lots of negative reviews either for their sales or service, or both. One was foolish enough to not give me a price unless I was ready to deal (I told them it would be a few days to a week or so). Don't give me a price and I have no further time for you! My money, my rules! But every step of the way, Bob Laudick at Honda Windward was straight forward and helpful. When it came time (today) to actually decide to buy, I had a problem with the bus schedule (I didn't have a car) and my work schedule, so Bob came over to Aiea and picked me up. There was no guarantee of a buy at that point - just a probability (I was still waiting to see if there was some negative surprise, but there wasn't one). The price was low enough on the Fit Sport that I bought that and was even able to add another accessory that I didn't think I could afford. Well worth the trip over there and, with the convenience of H-3, it really isn't far at all - and no traffic lights for most of the trip!
Bob F. ,Aiea
"New Car Purchase"
Bought my new vehicle from Windward. Great experience! Sales person, Andy Resendes, was very helpful and extremely knowledgeable. The entire process from walking in to driving out was just right. If your looking for a vehicle than check out Windward. Ask for Andy!
Sam E.,Honolulu
"Kaipo Kamanaka and Honda Windward go above and beyond!!! "
My husband and I recently purchased a new Honda from Kaipo Kamanaka. Kaipo steadily and patiently answered our many questions and concerns, for nearly two months through regular emails and phone calls, before we reached our final decision. He remained gracious throughout this entire period, which consistently developed our trust in him as someone who had our best interest in mind. This was also so crucial for us in our desire to purchase a new car, especially after our previous unsavoury experience at another local Honda dealership. Kaipo, Bob (Sales Manager who kindly approved the generous exchange), and Louie (who advocated for us on the finance front) as Honda Windward representatives, are invaluable to skeptical car buyers like ourselves and a refreshing image to an otherwise disreputable industry. We are grateful to Honda Windward where people are treated like people.
Michelle,Honolulu
"Experience about buying a car"
Usually it is not a geat experience to buy a Car. The Salespeople are overpowering.
It was such an easy time at your place.Get in get out and have a Car. My Son helped me with the purchase and did a lot of Homework before we went to Windward Honda.
Once we got there everybody was helpful and easy going. It was enjoyful to do business with your organization.
Thank youMonica O.,Waianae
"5 Stars"
Our experience with Honda Windward was the best car buying experience ever. The process from the time we stepped out of the car was smooth and easy. I would recommend Greg Sawyer as your salesperson. He made the process extremely easy for us. Total time on the lot and driving away with our new car was only about 2 ours. I would recommend this to anyone on the island looking for a new car.
Phil and Rachel,Honolulu
"Great Service and Sales Departments"
I'd been going to Honda Windward for service on my 13-year-old Accord for a couple of years and was always very pleased with the Service Department. So when it came time to buy a new Honda I had high expectations for the Sales Department.
I'm happy to say that my experience with the Sales team lived up to my expectations. Our salesman, Kevin Asahara, was helpful and friendly. He made sure that all our questions were fully answered and we greatly appreciated his knowledge and advice. Perhaps most importantly, he was calm and patient with us while we decided and we never felt like he was pushing us into a decision. I'm very happy with my new Civic and I look forward to continuing my excellent relationship with Windward Honda.
Robert W.
"Honda Fit Purchase at Honda Windward "
I purchased my 2011 Honda Fit Sport from Bob Laudick at Honda Windward. I love my honda fit and had a great experience with Bob Laudick as a salesperson. He was very honest and straightforward with us about everything and not pushy like most salespersons. This was my best car buying experience I have ever had. Thank you Bob!
Tammy B,Honolulu
"Wes in Service is Great"
I recently ran over some road debris, resulting in damage to a heat shield on the underside of my 2008 Honda Civic EX-L. The first thing I did was call Honda Windward, where I had purchased the car, to order a replacement part. I got in touch with Wes Rodan in the parts department, and he was extremely helpful in obtaining the part I needed. Not only was he very knowledgeable, but he was very freindly and professional to boot. Honda Windward's slogan is "We'll Make A Believer Out Of You" and I am a believer!! Thank you Wes, and thank you Honda Windward!!!
Ian A,Mililani
"My Favorite Car"
I've had my Honda for a year now and it continues to be my favorite car of all time --- I've been buying cars (bought more than 20 cars) for 50 years and buying a car from Bob Laudick at Honda Windward was the first really enjoyable car buying experience I've had in those 50 years.
Earl B.,Aiea
"Mahalo to Bob Laudick at Honda Windward"
My wife and I had an excellent experience buying a new car from Honda Windward. Bob Laudick was our salesperson and was straightforward, thorough, not averse to negotiating, and provided great customer service. We're very grateful.
Tarquin C,Kailua
"Warmth and Aloha"
Thank you James Igawa for assisting my dad and I in purchasing our first Honda CR-V! I really appreciated the warmth and aloha! We are very happy and highly recommend you and Honda Windward to our friends and family. Your customer care shines!
Mari K.,Honolulu