HONDA WINDWARD
PRIVACY POLICY

Honda Windward (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect information obtained through our website, which is powered by Team Velocity, and through our dealership operations.

By using our website or submitting information to us, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

We may collect personal information directly from you and automatically through your use of our website.

Information you provide may include:

• Name, phone number, email address
• Mailing address and zip code
• Driver’s license information (when required)
• Employment and income information
• Information submitted through credit applications
• Vehicle preferences and purchase interests

Information collected automatically may include:

• IP address and device information
• Browser type and operating system
• Pages visited, time on site, and activity on our website
• Referral sources and interactions with advertisements

2. HOW WE USE YOUR INFORMATION

We use your information for business and operational purposes, including:

• Responding to inquiries and providing customer service
• Processing vehicle purchases, leases, and financing
• Submitting credit applications to lenders
• Communicating about vehicles, services, and promotions
• Improving our website and customer experience
• Marketing and advertising, including retargeting campaigns
• Legal compliance and fraud prevention

3. CREDIT APPLICATIONS AND FINANCING

When you submit a credit application through our website or in person, you authorize Honda Windward and its financial partners to obtain and review your credit report.

This may include submitting your information to multiple lenders to secure financing options. These inquiries may be treated as hard inquiries under applicable credit reporting laws.

We do not control lending decisions, approval terms, interest rates, or credit outcomes. These are determined solely by the financial institutions reviewing your application.

4. PAYMENT CALCULATOR DISCLAIMER

Any payment estimates provided on our website, including those generated through Team Velocity tools, are for informational purposes only.

These estimates:

• May not reflect actual vehicle pricing, taxes, fees, or dealer add-ons
• Do not include all applicable costs such as registration, documentation fees, or optional products
• Are not an offer of credit or a guarantee of financing approval

Actual terms will be based on lender approval, creditworthiness, and final deal structure.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies as described in our Cookie & Tracking Technologies Policy. These tools help us analyze website performance, improve user experience, and deliver targeted advertising.

6. SHARING OF INFORMATION

We do not sell personal information in exchange for money. However, we may share your information with:

• Team Velocity (website provider)
• CRM systems such as Elead
• Financial institutions and lenders
• Marketing and advertising partners (such as Google and Meta)
• Service providers who assist in business operations

Some of this sharing may be considered “sharing” for targeted advertising purposes under applicable privacy laws.

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security of your information.

8. DATA RETENTION

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, and resolve disputes.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Request access to personal information we have collected
• Request deletion of your personal information
• Opt out of the sharing of your personal information for advertising purposes

To exercise your rights, please refer to our “Do Not Sell or Share My Personal Information” page.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

12. LIMITATION OF LIABILITY

Honda Windward is not responsible for the data handling practices of third-party providers, including Team Velocity, lenders, or advertising partners. We are not liable for any damages arising from unauthorized access, data breaches, or third-party actions beyond our control.

13. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting.

14. CONTACT

If you have questions about this Privacy Policy or our data practices, please contact Honda Windward directly.